Fantom Drives GreenDrive Installation Guide download pdf (Page 4)

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Parts &

Accessories List

The package contains the following items:

• Fantom Drives GreenDrive Quad Hard Disk

• Quick Start Installation Guide

• FireWire 400 cable • FireWire 800 cable

• eSATA cable • USB cable

• Disk Stand • AC Adapter

If you are missing any items listed above, please fill out the

customer support form at:

http://www.micronet.com/support/supportrequest.htm

Please retain a copy of your receipt. You will need it if

warranty repair service is required in the future.

Q: I do not see my drive listed in the My Computer window,

but it does appear in the Device Manager list.

A: Right-click on My Computer. Select Manage in the pop-up

menu. In the Computer Management window and navigate

to Storage -> Disk Management. In the Disk Management

window, you should see a list of available storage devices.

Look for the Disk that has a capacity closest to your Fantom

Drives External Hard drive. Right-click on the right-hand box;

in the pop-up menu select Delete Partition. Once you do this,

it will say “Online" & "Unallocated”. Right-click on the box

and select Create New Partition in the pop-up menu. When

the Partition Wizard appears, select "Primary Partition" and

click "Next." You will see a default value for the drive; click

Next, You will then see a drive letter (you can change this

drive letter if you wish); click Next. You will then be asked to

format the drive.

Q: After I connected the drive to my PC, I got the following

alert message: HI-SPEED USB Device Plugged into non-HI-

SPEED USB Hub.” What does this mean?

A: This alert message means you plugged the drive into

a USB port that only supports USB 1.1. Your drive will be

accessible but will operate at USB 1.1 speeds.

If an issue cannot resolved by using our FAQ, please

contact Technical Support via the Fantom Drives support

site at http://www.Fantomdrives.com/help

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Fantom Drives GreenDrive Installation Guide Page 4